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DotNetNuke Forums
 
  Forum  General DotNetN...  Install It!  Users can't login after 4.8.2 upgrade
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New Post 5/9/2008 12:04 PM
User is offline Ariel Jones
37 posts
www.brightsolutions.com
10th Ranked


Users can't login after 4.8.2 upgrade 

I've performed an upgrade to 4.8.2, but now no users can log in. I can get to the login page, but authentication fails. If I try to have it send my password, it says:

There was an error retrieving your password. No password was sent.

I know all my users are still there, I can see them in the database. Is there an easy way to reset or retrieve passwords, or is there something else going on?

 
New Post 5/9/2008 12:24 PM
User is offline Joe Craig
204 posts
9th Ranked


Re: Users can't login after 4.8.2 upgrade 

You need to copy your machinekey from the previous web.config file to the upgraded one.  Hopefully you made backups before you upgraded ...

 
New Post 5/9/2008 1:01 PM
User is offline Ariel Jones
37 posts
www.brightsolutions.com
10th Ranked


Re: Users can't login after 4.8.2 upgrade 

I did make backups! Changing the machinekey worked for almost all. One that doesn't is the host account. I tried the fix here: http://www.deutschnetnuke.de/tabid/183/Default.aspx

But host still cannot log in.

 
New Post 5/9/2008 1:35 PM
User is offline Ariel Jones
37 posts
www.brightsolutions.com
10th Ranked


Re: Users can't login after 4.8.2 upgrade 

Another update: The problem appears to be intermittent. After changing the machinekey, I was able to log in with my user and the admin user. Now both of those users are displaying the same behavior, although I haven't changed anything.

 
New Post 5/13/2008 6:50 PM
User is offline Reed Sprung
1 posts
10th Ranked


Re: Users can't login after 4.8.2 upgrade 

I'm having the same problem.  Is the machine key just one line, or do I need to replace a whole section somewhere?

 
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  Forum  General DotNetN...  Install It!  Users can't login after 4.8.2 upgrade
 


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