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DotNetNuke Forums
 
  Forum  General DotNetN...  Install It!  Menu Items Disappearing
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New Post 9/19/2007 6:31 AM
User is offline ech01
629 posts
7th Ranked




Re: Menu Items Disappearing 

I was able to get my site back up by modifying the web.config and re-saving it. Does anyone have a clue with what is going on? It's getting very difficult to explain to my clients. Should I upgrade to 4.6.0 as a last resort?


www.blackhawksurfaces.com | www.nlsales.com | www.midwestfilmandvideo.com
 
New Post 9/20/2007 11:59 AM
User is offline punkster812
3 posts
10th Ranked


Re: Menu Items Disappearing 

 ech01 wrote

I was able to get my site back up by modifying the web.config and re-saving it. Does anyone have a clue with what is going on? It's getting very difficult to explain to my clients. Should I upgrade to 4.6.0 as a last resort?

This solution worked for me, but I really don't want to have to "touch" the web.config file everytime this happens, I mean this seems to happen on random situations. But thank you ech01 for the temp solution.

 
New Post 10/23/2007 5:55 AM
User is offline René de Vries
16 posts
10th Ranked




Re: Menu Items Disappearing 

We're having the same problem, with a high load, high visibility site. What we do is check the event log, check for event_id 1309, and then recylce the associated app pool automatically. We use a tool called Hostmon to do this. However, this is hardly a fundamental solution. Do any of you still have this problem with 4.6?

René

 
New Post 11/7/2007 1:28 PM
User is offline Crilly
1 posts
10th Ranked


Re: Menu Items Disappearing 

My menu items just disappeared for the first time this morning in a situation identical to the one you describe.  Quite the excitement around here!  We are running DNN 4.5.5, which is different from the version you were running when you encountered this problem.  Did you ever get a definitive reason why this happened?  Any definitive solutilon?  We recycled ISS and everything was fine, but don't want to make a habit of this.  Any input woud be much appreciated.

 
New Post 11/8/2007 4:13 AM
User is offline Will Strohl
1333 posts
Orlando.DotNetNukeUG.Net/
6th Ranked




Re: Menu Items Disappearing 
Modified By Will Strohl  on 11/8/2007 8:14:47 AM)

This happens to me about once every few weeks, but only on one of my many DNN installations.  The versions range from 3.x to 4.3.5.  However, this only happens on a single v4.3.5 installation.  I have a handful of other sites running that same version.  Right now, upgrading is not an option.  I just need to know how to patch the problem until we can plan to upgrade.  The only thing that fixes this is to clear the cache (by any of the previously mentioned methods), so it seems that the cache is somehow getting corrupted.

*EDIT* By the way, the site that this is happening on also happens to be my most popular site.  It has nothing near the volume of visitors that DNN has so far, but it gets quite a few.  ;)


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