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  Forum  General DotNetN...  Configure It! (...  My DNN site was stopped by 3Essentials yesterday(Restored now)...Serious problem, call for help!!
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New Post 2/13/2008 6:46 AM
User is offline Eric Peng
373 posts
sina101.com
8th Ranked




My DNN site was stopped by 3Essentials yesterday(Restored now)...Serious problem, call for help!! 

One of my site "coolcoolgame.com" is installed on the 3Essentials. It was force to stop yesterday and I am doing nothing while the site been stopped.

Today I received following message. It look like there are too many db connection at the same time.

Does anybody know how to fix this issue? What service should I close in my site.

Actually my site is a small site, only about 50~100 people a day. I think this is a seriour problem for dotnetnuke, because that means general hoster can't allow a small DNN site on their server.

 

Subject: 3Essentials hosting : Notification of Excessive Resource Utilization : COOLCOOLGAME.COM


This email is to notify you that your domain is using excessive resources on 3Essentials servers and to solicit your assistance in resolving this issue. In this instance, 3Essentials has chosen to:

( ) Disable your website only, you still have access to mail, as well as the control panel and FTP to allow you to address the issue.
( ) Disable your Plesk account, which stops your access to all services related to this domain, including control panel, mail, web and ftp.
(x) Not to disable any aspect of your hosting.

The excessive use we have observed is:
( ) worker process, which hosts ASP and ASP.net code, using excessive CPU.
( ) worker process, which hosts ASP and ASP.net code, using excessive memory.
( ) excessive or long running php.exe, which hosts PHP code.
(X) excessive database connectivity (concurrence, volume or overall utilization).

Additional notes:
3Essentials has deemed this utilization to be excessive for it's shared hosting services.

We find hundreds of connections opened to your database "coolcoolgame" for the domain
COOLCOOLGAME.COM. We find that this database is having a lot of connections executing "coolcoolgame.dbo.GetSchedule;1" and this is causing a perfomance impact on the server.

We request you to investigate your code, and look for improvements in the number of concurrent db connections, including looking for code which doesn't properly close the db connection.

 
New Post 2/13/2008 6:55 AM
User is offline Fooberichu
467 posts
www.seeleyware.com
8th Ranked


Re: My DNN site was stopped by 3Essentials yesterday(Restored now)...Serious problem, call for help!! 

The question that needs to be addressed here is what items do you have running in your scheduler and how often are they set to run?  (this is accessible from the Host-->Scheduler menu option).


-- Fooberichu
http://www.seeleyware.com
 
New Post 2/13/2008 9:12 AM
User is offline Mitch Sellers
5692 posts
www.mitchelsellers.com
3rd Ranked




Re: My DNN site was stopped by 3Essentials yesterday(Restored now)...Serious problem, call for help!! 

As fooberichu mentioned this appears to be an item relating to the scheduler.

I would make sure that you dont' have anything running every minute or anything like that.  Also, I would ensure that your peformance settings are set to have caching etc enabled.  Granted not the cause of this issue, but as a general rule of thumb you want to be on the safe side.

Also, you might have a look at the scheduler method that you are using to see if that has an impact.

If you have an urgent need for more information feel free to e-mail me at mitchel.sellers(at)gmail.com as I don't always see replies to posts here due to the lack of notifications.


-Mitchel Sellers
MCITP, MCPD, MCTS
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Consulting Quotes, and DNN Technical Support Services

I reccomend 3Essentials for shared hosting and BaseCamp for project management
 
New Post 2/13/2008 9:31 AM
User is offline Eric Peng
373 posts
sina101.com
8th Ranked




Re: My DNN site was stopped by 3Essentials yesterday(Restored now)...Serious problem, call for help! 
Modified By Eric Peng  on 2/13/2008 12:34:50 PM)

I just check the scheduler, I found this may caused by following item

DotNetNuke.Entities.Users.PurgeUsersOnline, DOTNETNUKE.....

I was set the frequency to 10 seconds before.....I think this may cause too many connection to DB when spider visit my site...

Now I set the minimum interval of all schedule to 5 minutes..

Thank's for all your opinion, I will check the status in next few day to see whether this issue still happened....

 

ps:

I found following schedule's default is 1 minute. Did they potentially make some problem?

DotNetNuke.Entities.Users.PurgeUsersOnline, DOTNETNUKE

DotNetNuke.Modules.Forum.StartEmailQueuedTasks, DotNetNuke.Modules.Forum

DotNetNuke.Services.Log.EventLog.PurgeLogBuffer, DOTNETNUKE

 
New Post 2/13/2008 10:44 AM
User is offline Mitch Sellers
5692 posts
www.mitchelsellers.com
3rd Ranked




Re: My DNN site was stopped by 3Essentials yesterday(Restored now)...Serious problem, call for help! 

The core ones that are by default 1 minute shouldn't be an issue.


-Mitchel Sellers
MCITP, MCPD, MCTS
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Consulting Quotes, and DNN Technical Support Services

I reccomend 3Essentials for shared hosting and BaseCamp for project management
 
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