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DotNetNuke Forums
 
  Forum  General DotNetN...  Configure It! (...  Need help urgently!
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New Post 7/2/2008 6:33 AM
User is offline duchoangle
450 posts
vn.pijaja.com
8th Ranked


Need help urgently! 

Hi,

I need help urgently. Somehow I can't login to my portal using any user account. Using the Password Reminder function, the password is correct, but I can't login, no matter what I tried (clearing the cookie, rebooting server, etc). And nothing seems wrong with the user table either.

I'll be greatly appreciated if anyone can help me with this. I can provide access to the server and database.

Thank you very much.


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New Post 7/2/2008 7:49 AM
User is offline Mitch Sellers
5305 posts
www.mitchelsellers.com
3rd Ranked




Re: Need help urgently! 

Do you get the standard "invalid login" error, or do you get nothing at all?


-Mitchel Sellers
MCITP, MCPD, MCTS
Director of Development
IowaComputerGurus Inc.
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New Post 7/2/2008 8:37 AM
User is offline duchoangle
450 posts
vn.pijaja.com
8th Ranked


Re: Need help urgently! 

Yes, I get the standard "Login Failed" error.

Thanks for replying Mitch.


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New Post 7/2/2008 10:41 AM
User is offline Mitch Sellers
5305 posts
www.mitchelsellers.com
3rd Ranked




Re: Need help urgently! 

Since you have received the proper password via e-mail, that would rule out an issue with the MachineKey values. 

Are you 100% sure that you just don't have a difference in the way you typed the username/password (Capitalization, an extra space, etc)

Do you have any other auth providers enabled?


-Mitchel Sellers
MCITP, MCPD, MCTS
Director of Development
IowaComputerGurus Inc.
View Mitchel Sellers's profile on LinkedIn

Visit mitchelsellers.com for DotNetNuke tutorials, modules and technical help

Custom DotNetNuke Services Available (Development, etc).

My sites are hosted with 3Essentials
 
New Post 7/2/2008 3:37 PM
User is offline duchoangle
450 posts
vn.pijaja.com
8th Ranked


Re: Need help urgently! 

Well, this is very weird. It suddenly becomes ok. I guess it's a problem with connectivity to the external database, but it's not the whole database. I'll move the db server as soon as I have chance; it's been very sluggish these days.

Thanks for your help, Mitch,


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