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DotNetNuke Forums
 
  Forum  General DotNetN...  Configure It! (...  no accounts can log in, how to fix this??
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New Post 9/15/2008 10:07 AM
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User is offline tlyczko
132 posts
www.mountainlakeservices.org
9th Ranked


no accounts can log in, how to fix this?? 

After updating our test site to 4.9 from 4.8.4, with no obvious errors displayed, none of the accounts can log in.

How do I fix this??

Thank you, Tom
 
New Post 9/15/2008 10:15 AM
User is offline Joe Craig
358 posts
8th Ranked


Re: no accounts can log in, how to fix this?? 

If the site is working and your only problem is that you can't login, I'd guess that you've got the wrong machine_key in your web.config file.

How did you do the upgrade?  If you used the UPGRADE distribution, this should have been done.  Hopefully, you've got a backup copy of web.config, so you can copy that key manually.
 
New Post 9/15/2008 10:16 AM
Accepted Answer 
User is offline CSmith
386 posts
www.netdatadesign.com
8th Ranked


Re: no accounts can log in, how to fix this?? 

A good place to start would be to make sure that the machineKeys [validationKey/decryptionKey] in your current web.config match your backed up (you did back it up...right?) web.config.

I'd be about 99% sure that's the issue.

HTH
 
New Post 9/15/2008 10:25 AM
User is offline tlyczko
132 posts
www.mountainlakeservices.org
9th Ranked


Re: no accounts can log in, how to fix this?? 

Yes, thank you, I didn't have the right machineKey in the web.config.

I did have a backup and I put it in and the site now works properly with logins etc.

Both answers were correct but I could only accept one. :(

Thank you, Tom
 
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