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DotNetNuke Forums
 
  Forum  General DotNetN...  Configure It! (...  SMTP Not relaying to external email addresses
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New Post 3/19/2008 10:53 AM
User is offline ST1t8ch
19 posts
10th Ranked


SMTP Not relaying to external email addresses 

So, I can do a password reminder and username reminder for internal accounts.

But, not to external accounts. Our IT guru is checking the SMTP external configuration settings.

The email is coming from admin@admin.com. Should this be the email address the reminder comes from?

If not, where can I change it.

Anything else I should be aware of that would interfere with these being recieved by external email addresses?

Please send any thoughts. I am lost.

Thanks,
 
New Post 3/19/2008 11:55 AM
Online now... Ian Robinson
610 posts
www.engagesoftware.com
7th Ranked


Re: SMTP Not relaying to external email addresses 

Hey ST1t8ch,

It may be that your external recipient is blocking the message because its from a fake server (or more accurateley its name is different than where it is being sent from).

The email address is defined in the portal administrator's profile, so try updating that user's email address to something valid (ideally the same as your actual domain name) and see how it goes

Take care,

Ian

Ian Robinson
Engage Software
St. Louis, MO
314.966.4000


The leading provider of DotNetNuke support, training and custom development.
 
New Post 3/19/2008 2:18 PM
User is offline ST1t8ch
19 posts
10th Ranked


Re: SMTP Not relaying to external email addresses 

Didn't work.

Any other quick fixes I am missing?
 
New Post 3/19/2008 2:25 PM
User is offline Mike Horton
3058 posts
dnn.gmss.org
4th Ranked






Re: SMTP Not relaying to external email addresses 

Another thing to check is the host email address under Host->Host Settings. By default it's set to @localhost or something similar. It should be a valid email address (or appear to be). EG: support@yourdomain.com
 
New Post 3/19/2008 2:51 PM
User is offline ST1t8ch
19 posts
10th Ranked


Re: SMTP Not relaying to external email addresses 

Someone suggested I remove the SMTP Username and Password from the host settings

Do these need to be included?

IF so, what do I use.  The host settings?

Probably just answered my own question.
 
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