I was wondering if anyone has ever come across this error. Need some help with this one. I have looked through alot of the configurations on the site and even went to the host to see if they were denying the mail but they were not. This is the error code that I am getting.

Could by doing the changes for the live ID settings in Web.config mess this up. Could someone let me know if they have seen this and who to fix. This error is site wide even when I create a portal I get this error. Including the forms so I know it is not just the form itself.

please help thank you for you time

Error is: Mailbox name not allowed. The server response was: sorry, your mail was administratively denied. (#5.7.1)

if i understand you correctly do you mean in the host section under the smtp settings, if so did that and it was correct. Talked to one of the support people at the hosting company and they said that everything is good and the host address setting was correct.

Is there something else that it may be. I am on Godaddy Hosting

Thanks for all your help Mike

It was GoDaddy hosting were the error was and this is how to fix

Dear Sal,

Thank you for contacting online support.

This error most often occurs when you are attempt to send mail from an address that is disallowed. Please note that because your site is attempting to use our mail servers, you will not be able to use a 3rd party email address, such as the Comcast.net address which you have mentioned. You will need to use an email associated with one of your domains as the sending address (Ex. webmaster@mydomain.com). If you wish for responses to this address to be directed to your Comcast account, you can setup an Email Forwarding address to accomplish this. We thank you for your understanding in this matter.

To setup an email forwarding account, please use the following instructions:

1. Select 'Email/Email Forwarding' option from the 'My Products' menu (If this option is not available you will need to select 'Free Products List').
2. Click on the 'Email Forwarding Accounts' link.
3. Click on the 'Use Credit' link if you are using a free credit, or the "Manage Account" link otherwise.
4. If using a credit, Make the domain choice on the right hand side, and click the "Continue" button.
5. If using a credit, Now you can click the "Manage Account" link next to the email account.
6. Click the orange "Add" button to the right, next to the email account to setup.
7. Enter the first part of the email address that you are planning to create.
8. Choose the domain you wish to use from the dropdown list.
9. Enter the email address you would like all mail forwarded to in the 'Redirect Mail To' field.*
10 Select 'Yes' if you would like this account to be a catch-all account.
11. Select 'Yes' if you would like this account to have an auto-responder.
12. Click 'Save Settings' at the bottom.

*All messages sent to this address will then be forwarded on to the address you specify automatically.

The account should become active within 30 minutes.

Please let us know if we can help you in any other way.

Sincerely,
David P.
Online Support Technician