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DotNetNuke Forums
 
  Forum  General DotNetN...  Chat About It!  Help Needed ASAP
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New Post 6/17/2008 5:45 AM
Informative
User is offline Jcarver_14
6 posts
10th Ranked


Help Needed ASAP 

Hi everyone and thanks in advance for any advcie you can provide me with.  I am currently running DNN 4.3.5.  All of a sudden I can not longer access my File manager it just says... An error has occurred....I tried to go to the admin log viewer and it does not work.  Although if i log in as host an attempt to access the file manager for host it is available.  Any ideas

 
New Post 6/17/2008 9:49 AM
User is offline Mitch Sellers
5709 posts
www.mitchelsellers.com
3rd Ranked




Re: Help Needed ASAP 

When you are logged in a host can you see the error detail in the event log?

Also, I would strongly recommend looking into upgrading when you have the time.


-Mitchel Sellers
MCITP, MCPD, MCTS
CEO/Director of Development - IowaComputerGurus Inc.
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Visit mitchelsellers.com for my mostly DNN Blog and support forum.

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I reccomend 3Essentials for shared hosting and BaseCamp for project management
 
New Post 6/19/2008 8:37 AM
User is offline Jcarver_14
6 posts
10th Ranked


Re: Help Needed ASAP 

I can't get to that either.  It says

"Error: Log Viewer is currently unavailable."DotNetNuke.Services.Exceptions.ModuleLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.Data.SqlDataProvider.PurgeLog() at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.DBLoggingProvider.PurgeLogBuffer() at DotNetNuke.Services.Log.EventLog.LogController.PurgeLogBuffer() at DotNetNuke.Modules.Admin.Log.LogViewer.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Also I am kind of new to this company and I have had no past experience with DNN.  The site was set up when I got here.  I have been playing around w/ it for a while now and I am looking at upgrading but because of the unique setup we have I have coppied the page to a second server and I am testing how an upgrade will go over.

 
New Post 6/19/2008 8:47 AM
User is offline Sebastian Leupold
15158 posts
www.deutschnetnuke.de
1st Ranked












Re: Help Needed ASAP 

the timeout appears, if the table is too large - I suggest to clear all events by executing the following command in Host :: SQL menu:

TRUNCATE TABLE {databaseOwner}{objectQualifier}EventLog


Sebastian Leupold

DeutschNetNuke dnnWerk - The DotNetNuke Experts German DotNetNuke User-Group

DotNetNuke Project UserDefinedTable
DotNetNuke Project Release Tracker
 
New Post 6/19/2008 11:26 AM
User is offline Jcarver_14
6 posts
10th Ranked


Re: Help Needed ASAP 

Hey that worked great.  It let me right into the log and after attempting to access the file manager again it started writing the errors to the log.  I looked at it and kind of found the problem.  It looks like there were a number of folder names that it was looking for that it wouldn't find.  The folder names were skin/container packages that I had uploaded into the system.  So what I did was navigate to the parent folder and recreated each folder.  After I did this the contents of what would have been in there reapeard.  So it looks like when I attempted to remove them it did not delete them right.  So i went back into the file manager and tried to delete them there but it just said they are not empty and i need to delete their contents first.  Do you know what the right way to delete these skin packages would be?

 
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