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DotNetNuke Forums
 
  Forum  DotNetNuke® Pro...  Documents Modul...  MS Word opens empty
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New Post 1/20/2008 9:12 AM
Unresolved
User is offline Michael Nicolaro
9 posts
10th Ranked


MS Word opens empty 

Site works fine for all users on network except one machine.  When opening or download documents, the application launches and the document is empty.  I have logged on as administrator and still get same results only on this machine.  I have turned off firewall, antivirus and spysweeper.  No change.  I set IE back to default settings - no change.  I am sure it is a setting on this machine, but I do not know where else to look.  Any help would be greatly appreciated.

I am running 4.3.6 DNN and the document module is 3.1.05

 


Thank you,

 

Mike

 
New Post 1/20/2008 10:46 AM
User is offline Ian Robinson
578 posts
www.engagesoftware.com
8th Ranked


Re: MS Word opens empty 

Mike,

My feeling says its probably the MS Word application itself that is doing this for some reason.... what version of MS Word is this machine running? Is there an option to reinstall word? You may be able to play around with its settings and figure out what is going on, but reinstalling it might be faster :)

good luck!

Ian


Ian Robinson
Engage Software
St. Louis, MO
314.966.4000



The leading provider of DotNetNuke support, training and custom development.
 
New Post 1/20/2008 6:55 PM
User is offline Mitch Sellers
5372 posts
www.mitchelsellers.com
3rd Ranked




Re: MS Word opens empty 

I would tend to agree with Ian on this one.

Otherwise, you might check to see if the .doc extension is set to auto open in word.  if so you could try turning off the setting.  However, I cannot remember where you go to get to it.

There is a post here in this forum that explains it, but I just campt remember.


-Mitchel Sellers
MCITP, MCPD, MCTS
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Consulting Quotes, and DNN Technical Support Services

I reccomend 3Essentials for shared hosting and BaseCamp for project management
 
New Post 1/21/2008 6:58 AM
User is offline Chris Hammond
2733 posts
engagesoftware.com
5th Ranked








Re: MS Word opens empty 

I agree with Ian on this one


Chris Hammond
Engage Software
St. Louis, MO
314.966.4000


The leading provider of DotNetNuke skinning, training and custom module development.
Official DotNetNuke® Training Provider
 
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