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  Forum  DotNetNuke® Pro...  Documents Modul...  Error when deleting a file in File Manager
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New Post 11/7/2007 8:03 AM
User is offline sl1mak
8 posts
10th Ranked


Error when deleting a file in File Manager 

When we try to delete certain files, we receive the error:  "Index out of range...." and the file is not deleted.  This does not happen with all files.  What does this error message indicate? 

 
New Post 11/28/2007 10:26 AM
User is offline Mitch Sellers
5541 posts
www.mitchelsellers.com
3rd Ranked




Re: Error when deleting a file in File Manager 

Typically this error message is relating to an improper index that is either too high or to low for a collection.  This issue is a file manager issue and external to the documents module.  I would personally recommend doing a recursive file sync then try your deletion again.


-Mitchel Sellers
MCITP, MCPD, MCTS
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Consulting Quotes, and DNN Technical Support Services

I reccomend 3Essentials for shared hosting and BaseCamp for project management
 
New Post 12/3/2007 2:22 PM
User is offline sl1mak
8 posts
10th Ranked


Re: Error when deleting a file in File Manager 

Thanks Mitch.  Now you know I'll have to ask how to do a recursive file sync : )

 
New Post 12/3/2007 2:26 PM
User is offline Mitch Sellers
5541 posts
www.mitchelsellers.com
3rd Ranked




Re: Error when deleting a file in File Manager 

That is an easy one!

When logged in as an admin go to the Admin menu and select "File Manager"

In the upper right corner select "recursive", then click "Sync"


-Mitchel Sellers
MCITP, MCPD, MCTS
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Consulting Quotes, and DNN Technical Support Services

I reccomend 3Essentials for shared hosting and BaseCamp for project management
 
New Post 1/29/2008 8:38 AM
User is offline sl1mak
8 posts
10th Ranked


Re: Error when deleting a file in File Manager 

I don't think I have the recursive file sync.  I have a link at the bottom of the page that is for database and file synchronization.  We're still on DNN 2.1.2.  Is there another way to sync the database with the file system?  I'm not sure how I did it, but the files in file manager have been relocated from portals/0 to portals/15 directory.  The links under the document module are still pointing to the portals/0 directory and I kicked out of the portal.  When I look at the log it tells me it cannot locate the file in ...portals/0.  Physically the file is in portals/15 but I think the database still thinks its portals/0.  Any suggestions?

 
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