Windows XP/SP2 all latest patches, Windows Server 2000 SP3 all latest patches...

DNN is 4.8.2 (although I have seem this behaviour in earlier releases)

Documents is 04.00.00

MS Word 2003 Document 19.5KB in size-opens fine in DNN FILES, opens fine on the workstation, no problems at all with this document until we try to use DNN Documents Module

Procedure:

1) login as admin

2) Create page called NJ set permissions to one group called NJ

3) Create file folder called NJ set permissions to NJ

4) Upload document above to folder NJ

5) Add Documents module to page above

6) Set up user NJ with group permissions for NJ

Here is what happens...user NJ logs in, clicks Home > NJ and is taken to NJ page where NJ documents module and NJ document shows up perfectly...when the user NJ clicks on the link another browser tab opens (IE 7) and I get the prompt to OPEN SAVE etc.--when I click open the blank tab just sits there and spins and spins and spins...over five minutes...

If I do the same thing as admin--the document opens is two shakes of a lambs tail.

Permissions are set correctly for NJ -- very simple -- but the user NJ can't open the document that they should be able to open with no hassle.

Some documents work some do not, some work as admin, and some do not, a few work as the user NJ, but some do not.  Overall, very unpredictable and confusing behaviour in DNN opening Word files in the Documents module.

Doesn't make sense at all, and it should not be this hard to set up users groups pages documents etc.  What is the deal?  Has anyone else seen this behaviour?  How did you fix it?  Our users here love Documents, but only when it works...it Office 2003, IE 7, and .net (all MS Tech it should work seemlessly really)  Right now it only works part of the time. 

It would be nice if the team that wrote this code would look into this and sort it out...this is very basic functionality that should work 100% of the time.