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DotNetNuke Forums
 
  Forum  DotNetNuke® Pro...  Documents Modul...  Download links don't download files
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New Post 9/22/2006 2:10 AM
User is offline Benoit Sarton
124 posts
www.bsi.fr
9th Ranked




Re: Download links don't download files 

Hi Anthony. Let's have a look at the visitor's point of vue if you want :

http://www.ales.cci.fr/Default.aspx?tabid=191  Downloads a .pdf with a 0k size

http://www.aircreation.fr/Technique/tabid/28/Default.aspx Cannot read the .pdf either

http://www.cevennes-sports.fr/Manifestations/Résultatssportifs/TéléchargementRésultats/Année2006/tabid/320/Default.aspx

 (A messy website, sorry, but anyway has been working for years before v 3.3.5 that makes it impossible to download the .xls excel files)

I still investigating and cannot say much more at this time, but anyway 3.3.5 and 4.3.5 have not solved the problems that have been reported here and there after 3.3.4 and 4.3.4

 

 

 

 


Benoît Sarton
www.bsi.fr
www.dotnetnuke.fr
 
New Post 9/22/2006 3:54 AM
User is offline Keston Pollard
28 posts
10th Ranked


Re: Download links don't download files 

mp3's don't correctly download anymore either....

not via the file manager
not via calling a file, either in the link module as in any other module

does work by calling the absolute URL

DNN 4.3.5

 
New Post 9/22/2006 8:29 AM
User is offline Benoit Sarton
124 posts
www.bsi.fr
9th Ranked




Re: Download links don't download files 

The problem is in part dependant from the client, since I asked the french community to test the links of my previous posts, and the results are not consistent.

Some can download and view, others cannot. I could not make a rule out of that yet.

I confirm that these are websites that have been running document modules for monthes without an issue. But we also tested on a fresh DNN 4.3.5 and we have the same issue.

I turned HTTP compression off, but no better result (I am doing testing on 3 different web servers) - or is there some latency with that http compression - I'll wait and see.

Sometimes download files are truncated or uncomplete.

We reinstalled a former version of the document module. Same problem so the cause is in the core.

A programmer here noticed that just after he changed the line 'add verb="*" path="linkclick.aspx" in  web.config, he could download a file that was impossible to download before, but just for  a couple of seconds and then same problem again, just like if some restart had un-blocked something.

I understand that this is probably not the right forum for this discussion; the document modules just reveals this specific issue more than any other module.

 

 


Benoît Sarton
www.bsi.fr
www.dotnetnuke.fr
 
New Post 9/25/2006 4:47 AM
User is offline Anthony Glenwright
549 posts
8th Ranked






Re: Download links don't download files 
Modified By Anthony Glenwright  on 9/25/2006 7:48:00 AM)

Thanks Benoit.

Your mention of "'add verb="*" path="linkclick.aspx" is of some concern.  This line (in web.config) is absolutely necessary for DNN 4.3.x to work properly with downloads.  If you didn't have that line, it would account for all of your problems.

You should also make sure there is not a "real" linkclick.aspx file in your dotnetnuke directory.  When I upgrade DNN, I normally (after doing a backup) delete everything except for bin, desktopmodules, portals (and any child portal folders, and of course, I copy web.config to web.backup.config so I can copy the values across).  If you upgraded from pre-4.3 to 4.3 without removing everything else, maybe you have some left-over files that are causing problems?  And if you didn't have the "'add verb="*" path="linkclick.aspx" line in web.config, you will definitely have problems.


 
New Post 9/25/2006 8:00 AM
User is offline Benoit Sarton
124 posts
www.bsi.fr
9th Ranked




Re: Download links don't download files 

Anthony, I've been into all these checkings. I only mentionned that touching this add verb ... line SOLVED the problem for a very short time, thus leting me into thinking that it might be related to the problem. However, having not gone much further into that way,  I put it back as it was.

I have done another very interesting testing, trying to reach the website and download the files from a chinese proxy, and it worked ! So I've investingated this a little further. As i said, some people can download, others cannot, there must be some difference depending on the client :

After comparing the headers, I found this (please note the different URLs ):

WITHOUT A PROXY, A REQUEST HEADER THAT WILL FAIL THE DOWNLOAD :

GET /LinkClick.aspx?fileticket=9wfYKbaduaI%3d&tabid=183&mid=548 HTTP/1.1

THROUGHT THE PROXY, A REQUEST HEADER THAT WILL DOWNLOAD OK :

GET
http://www.dotnetnuke.fr/LinkClick.aspx?fileticket=9wfYKbaduaI%3d&tabid=183&mid=548
HTTP/1.1

Also, the answer from the server is different :

IN THE CASE OF A FAILED REQUEST :

HTTP/1.1 200 OK
Cache-Control: private
Date: Mon, 25 Sep 2006 13:58:40 GMT
Content-Type: application/octet-stream
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
X-AspNet-Version: 1.1.4322
content-disposition: inline; filename=ResourcePack.Full.04.03.04.fr-FR.zip
Content-Encoding: gzip
Vary: Accept-Encoding
Transfer-Encoding: chunked

IN THE CASE OF A SUCCESSFULL REQUEST (please not the lenght of the file) :

HTTP/1.1 200 OK
Date: Mon, 25 Sep 2006 13:58:00 GMT
Content-Length: 365441
Content-Type: application/octet-stream
Cache-Control: private
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
X-AspNet-Version: 1.1.4322
content-disposition: inline; filename=ResourcePack.Full.04.03.04.fr-FR.zip
Via: 1.1 supercache3 (NetCache NetApp/6.0.4)


Benoît Sarton
www.bsi.fr
www.dotnetnuke.fr
 
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