In order to divide my FAQs into two categories, I am using two FAQ modules (Ver 04.04.00). In one, the questions look like this:

Q1. What …?

In the other, the questions are on separate lines, like this:

Q1.
What …. ?

I prefer the first version, but I can’t get the second one to look like the first one. The item templates are identical in both of them and the HTML sources for both questions and answers are identical. All module settings are also identical. I tried to remove the <p> tags from the question, but they are put back automatically.

Can anyone help with this?

The first example:

Question template:

<div Class="Normal">

<b>Q[INDEX]. [QUESTION]</b>

</div>

Example question:

 <p><strong>Where can I get the .NET Framework?</strong></p>

 Example answer:

 <p>You can download .NET Framework (23.1 MB) from <a target="_blank" href="http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&amp;displaylang=en">Microsoft</a>. If this link doesn&rsquo;t work, go to <a target="_blank" href="http://www.microsoft.com/downloads">www.microsoft.com/downloads</a> and search for .NET Framework 1.1.</p>

 ----------------------

The second one:

 Question template:

 <div Class="Normal">

<b>Q[INDEX]. [QUESTION]</b>

</div>

 Example question:

 <p><strong>How can I change my newsletter subscription status?</strong></p>

 Example answer:

 <p>Log in, then click on your user name on the right side of the page under the red bar. Next, click on <strong>Manage Services</strong>. You will then see a list of available services. Click on <strong>Subscribe</strong> or <strong>Unsubscribe</strong>, as needed.</p>

 ------------------------------

(In all my FAQ’s, the text for the answer appears on the next line after the word “Answer”, which is how I like it.)

 =============================================================

Hey, wait a minute! I just went back and tried removing the <p> tags from the question again and now the question is formatted the way I want it even though the system put the tags back! I tried this trick on my local system where all the questions are formatted wrong and it worked, except that the order of the questions changed. Apparently editing a question will change its order because it was saved later than all the others. I tried clicking on the pencil, then saving without changing anything to see if I could get them back in the order I wanted and that worked, except that the bad formatting came back! I tried removing the <p> tags again and now everything is the way I want it. Fortunately, only one question needed changing to get them back in order.

Thanks. I was using a Rich Text Editor in Source mode. Next time, I'll try the Plain Text Box.

Robin