Does anyone know why I may be getting this error (found int he event viewer)

ModuleId: 376
ModuleDefId: 107
FriendlyName: (top logo)
ModuleControlSource: DesktopModules/HTML/HtmlModule.ascx
AssemblyVersion: 04.05.01
PortalID: 0
PortalName: ..:the door:..
UserID: -1
UserName:
ActiveTabID: 37
ActiveTabName: Home
RawURL: /www/default.aspx
AbsoluteURL: /www/default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 73b1a883-72cb-4522-aa84-806e85379686
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Collections.Generic.Dictionary`2.Insert
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)at DotNetNuke.Entities.Modules.ModuleController.GetModuleByDefinition(Int32 PortalId, String FriendlyName)at DotNetNuke.Entities.Portals.PortalSettings.GetSiteSetting(Int32 PortalId, String SettingName)at DotNetNuke.Modules.Html.HtmlModule.Page_Load(Object sender, EventArgs e)--- End of inner exception stack trace ---
Source:
Server Name: WINHOSTECN66

I am experiencing similar issues. I researched the SupportedFeatures issue last night and updated the CISSSideMenu to have 0 instead of -1. I have restarted IIS after making this change and this morning I have a live test of this web application going on and I am still getting these types of issues. All users are getting kicked out of the application when this occurs. Then have have to go back and it works again. There were 5 users on the application test. 2 completed the test (which is answering a series of questions) and the remaining 3 were online and got kicked out of the application when this error occurred.

Thanks for any help you might offer. This is a pretty desparate situation.

InnerException: Index was outside the bounds of the array.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Collections.Generic.Dictionary`2.Insert
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Index was outside the bounds of the array. ---> System.IndexOutOfRangeException: Index was outside the bounds of the array. at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add) at DotNetNuke.Entities.Tabs.TabController.FillTabInfo(IDataReader dr, Boolean CheckForOpenDataReader) at DotNetNuke.Entities.Tabs.TabController.GetTab(Int32 TabId) at CISS.SideMenu.SideMenu.createMenu() at CISS.SideMenu.SideMenu.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

leupold wrote Go to Host :: SQL menu item and execute UPDATE {databaseOwner}{objectQualifier}DesktopModules SET SupportedFeatures = 0 WHERE SupportedFeatues = -1

Not sure how to go about doing that. I am still having the same issue. It only happens on 1 page and when an unathenticate user views the page. I am using GoDaddy's install on DNN so maybe that's 99% of my problem. Any help would be great. Thanks!