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DotNetNuke Forums
 
  Forum  DotNetNuke® Pro...  Users Online Mo...  UsersOnline Not Populating
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New Post 2/24/2008 7:41 AM
User is offline Dave Dyer
68 posts
www.DNNSpired.com
10th Ranked






Re: UsersOnline Not Populating 

Bo,

Is the entire module not working, or is it one part , for example Is the module showing zero's for Members and Visitors?

One method you could try is to load the "Users Online With Roles" module on a page, go into settings and click update.  When the update is clicked, the users online updates occures ( basiclly same function as the scheduler PurgeUsersOnline).  Then check your Event Viewer for any errors.  This might help narrow down our problem search.


 
New Post 2/26/2008 6:18 AM
User is offline Rodger Smith
4 posts
thenewsandcrawlerworkshop.com
10th Ranked


Re: UsersOnline Not Populating 

Now it has locked up a 165 online. Has been at that number for better than a week.

Can't get into the setting on any of the modules on the front page . Here's what I get when I try.

Error: Module is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.BindData() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

What's up with that? The only way to change anything is to delete it and start a new one ?

 
New Post 3/29/2008 3:43 AM
User is offline AngelesCityPortal
28 posts
www.angelescityportal.com
10th Ranked


Re: UsersOnline Not Populating 

I installed the module and changed the web.config as directed and all I get is an error and the page will not load at all. I look in the event viewer and find the following error:

AssemblyVersion: 04.05.03
PortalID: 3
PortalName: Angeles City Portal
UserID: 1
UserName: host
ActiveTabID: 606
ActiveTabName: who
RawURL: /tabid/606/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.angelescityportal.com/tabid/606/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; InfoPath.2)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 9ebd8553-150d-4144-a69b-012035e5a39f
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Data.SqlClient.SqlCommand.DeriveParameters
StackTrace:
Message: System.Exception: Unhandled Error: ---> DotNetNuke.Services.Exceptions.PageLoadException: Error: Who is currently unavailable. ---> DotNetNuke.Services.Exceptions.ModuleLoadException: Error: Who is currently unavailable. ---> System.InvalidOperationException: The stored procedure 'dbo.DS_UOR_GetOnlineUserStatistics' doesn't exist. at System.Data.SqlClient.SqlCommand.DeriveParameters() at System.Data.SqlClient.SqlCommandBuilder.DeriveParameters(SqlCommand command) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DNNSpired.DNN.Modules.UsersOnlineWithRoles.SqlDataProvider.GetStatistics(Int32 PortalId) at DNNSpired.DNN.Modules.UsersOnlineWithRoles.UsersOnline.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace --- at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(String FriendlyMessage, PortalModuleBase ctrlModule, Exception exc, Boolean DisplayErrorMessage) at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at DNNSpired.DNN.Modules.UsersOnlineWithRoles.UsersOnline.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL) at DotNetNuke.Framework.PageBase.Page_Error(Object Source, EventArgs e) at System.Web.UI.TemplateControl.OnError(EventArgs e) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.default_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:
Server Name: DEDI545

Any ideas what is going on? Please help

 
New Post 3/29/2008 4:01 AM
User is offline Sebastian Leupold
13708 posts
www.deutschnetnuke.de
1st Ranked












Re: UsersOnline Not Populating 

Roger,

please post the extended details of the error from the associated entry in the DNN EventLog, thank you.


Sebastian Leupold

DeutschNetNuke dnnWerk - The DotNetNuke Experts German DotNetNuke User-Group

DotNetNuke Project UserDefinedTable
DotNetNuke Project Release Tracker
 
New Post 3/29/2008 4:06 AM
User is offline Sebastian Leupold
13708 posts
www.deutschnetnuke.de
1st Ranked












Re: UsersOnline Not Populating 

DNNSpired,

would you mind to post the issue and your solution to the public issue tracker at www.dotnetnuke.com, so we are able to integrate the fix in an future version of DotNetNuke, thank you!


Sebastian Leupold

DeutschNetNuke dnnWerk - The DotNetNuke Experts German DotNetNuke User-Group

DotNetNuke Project UserDefinedTable
DotNetNuke Project Release Tracker
 
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