On August 22, approximately 3:00 am PST, the dotnetnuke.com site began experiencing an outage that lasted approximately 4 hours & 15 minutes. This outage was not due to application error, but rather to a server configuration error which resulted in consumption of the available disk space on the web server system drive ( C: ) under certain circumstances. At approximately 7:30 am PST that problem was addressed and the dotnetnuke.com site was restored.
The outage itself was addressed within 10 minutes of action being initiated. However, the global community which relies on dotnetnuke.com as a hub of information exchange and ( more and more ) an integral collaborative environment was affected for 4 hours. This is not acceptable, not to us... and we expect not to you either.
In the coming weeks we will be executing on strategic environmental upgrades that have been outlined and approved for several months. Key programs and community support efforts underway will rely upon the robustness of this environment. It will be our pleasure and privilege to ensure fault tolerance, failover protection and disaster recovery at all levels of our infrastructure; to establish a globally distributed response team; to increase capacity beyond current limitations; to increase performance and the quality of user experience.
We apologize for any inconvenience this outage may have caused.