How I got the Help module (2.0.4) to work ! - Help Module [Lead: Phil Beadle]

Forum DotNetNuke® Pro... Help Module [Le... How I got the Help module (2.0.4) to work !

3/23/2007 11:11 AM

	ecold
26 posts

Re: How do I get the Help module (3.00.01) to work !

Disreguard, I'm an idiot. How I missed the categoriy module thingy is beyond me. Hope no one wasted there time on this.

9/29/2007 9:43 PM

	Gary Zimmermann
7 posts
www.BlueDiscusSystems.com

Re: How do I get the Help module (3.00.01) to work !

I am on DNN 4.5.5 and trying to use Help 3.00.01. It seems like it should be simple, but either there's a serious bug or I am just missing something that is not intuitive or obvious (or I am an idiot).

I can't get the Help module to recognize "any" categories. I entered a couple of categories to test out, but then when I go to the Help Module Settings in the Help module, there is nothing listed in the Category drop down list. I deleted the modules and started from scratch, but just got to the same problem. For the tests, I only have these two modules (Help and its Categories tree) plus a simple Text/HTML module (for notes) on the page.

Of course, I get this displayed in the Help module:
There are no category modules in this page. Please add a category module to the page and assign it using module settings.

When I try to add a tutorial, there is not even a drop down or text box for input for Category, just the Category label.

This is very frustrating. I would appreciate any insight so that I can use this instead of developing one myself.

9/30/2007 12:07 PM

	Gary Zimmermann
7 posts
www.BlueDiscusSystems.com

Re: How do I get the Help module (3.00.01) to work !

Additional info on my same problem:

I thought I would try Update in the Help Module Settings, even though it did not recognize any Categories. But this resulted in:

Error: Module is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at DotNetNuke.Modules.Help.Settings.UpdateSettings() at DotNetNuke.Modules.Admin.Modules.ModuleSettingsPage.cmdUpdate_Click(Object Sender, EventArgs e) --- End of inner exception stack trace ---

When I went back to the page, the following was displayed "under" (not in) the Help module:

Unhandled error loading module.
DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to ContentPane ---> System.InvalidCastException: Conversion from string "" to type 'Integer' is not valid. ---> System.formatException: Input string was not in a correct format. at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble(String Value, NumberformatInfo Numberformat) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) --- End of inner exception stack trace --- at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(Object Value) at DotNetNuke.Modules.Help.Help.get_ModuleActions() at DotNetNuke.Entities.Modules.PortalModuleBase.LoadActions() at DotNetNuke.Entities.Modules.PortalModuleBase.get_Actions() at DotNetNuke.UI.Skins.Skin.ProcessActionControls(PortalModuleBase objPortalModuleBase, Control objContainer) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---

At this point, no container menus (actions) are displayed or accessible, so I cannot even try to get back to the settings.

I hope the above info helps to recognize and solve this problem. I am still dead in the water with this.

4/16/2008 5:09 AM

	Philip Beadle
1094 posts
www.philipbeadle.net

Re: How do I get the Help module (3.00.01) to work !

Thats very strange as the Help settings will pick up any category modules on the page and lsit them in teh drop down list. If you add a ewn page, add a help module and then go straight to the settings what happens?

Philip Beadle (DNN Core Team)
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