I updated to the latest release of the Help module and it was working great on my development server. However when I tried to use it on my hosting site i get the an error message (see below) I have gone back and corrected my web.config file for the database but it didnt seem to help - still getting the error.
Can anyone point me in the right direction for a fix?
Thanks
DotNetNuke.Services.Exceptions.ModuleLoadException: An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) ---> System.Data.SqlClient.SqlException: An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Connect(Boolean& useFailoverPartner, Boolean& failoverDemandDone, String host, String failoverPartner, String protocol, SqlInternalConnectionTds connHandler, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject, Boolean aliasLookup) at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options) at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject) at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) at System.Data.SqlClient.SqlConnection.Open() at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.DiscoverSpParameterSet(SqlConnection connection, String spName, Boolean includeReturnValueParameter, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSetInternal(SqlConnection connection, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName, Boolean includeReturnValueParameter) at Microsoft.ApplicationBlocks.Data.SqlHelperParameterCache.GetSpParameterSet(String connectionString, String spName) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Modules.Help.SqlDataProvider.CategoryListActive(Int32 moduleID) at DotNetNuke.Modules.Help.CategoryController.CategoryListActive(Int32 moduleID) at DotNetNuke.Modules.Help.NavPane.LoadCategories() at DotNetNuke.Modules.Help.NavPane.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---