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Enhancement Details

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Support-button on host page to export all SysInfo.

A button on the host settings page to export all relevant information about a DNN installation to a file that can be sent to support staff.

Problem:
When delivering support we spend a lot of time and effort in getting to know what is running in DNN and how its configured.

Rationale:
Provide a better supportable framework. This will greatly cut time and hence make DNN admins and 3rd party vendors more happy.

Solution:
A button on host menu/page that triggers a report to be compiled and sets off the download.

Impact:
Host settings in core.

Risk:
Possible leakage of confidential configuration settings. The solution will need to be designed not to send out SMTP settings or connection strings for instance.
Created: 5/18/2008 1:56:26 PM by Peter Donker
Scheduled For Version:
Delivered In Version:

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 Rob Ralston
5/22/2008 9:19:40 AM
I think this is a great idea to be added as a Host menu item, but I also agree that it is very important for confidential information not to be included.
Rob Ralston