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DNN Blog
Jun
27
Posted by:
Lorraine Young
Friday, June 27, 2008 8:17 AM
In May I added a Feedback module to the DNN Online Help page requesting feedback on how to improve the online help experience, and to enable content errors or omissions to be reported.
Firstly, many thanks to those community members who did provide feedback and report errors – it is great to get an outsiders perspective. Unfortunately, after a one month trial I found that I was receiving around 60 questions on how to complete tasks each week. I included a large notice on the module advising that questions should be posted to the forums, however the emails kept coming and so I have reluctantly removed the module.
In the future, please post your Online Help content suggestions or error reports to the Help project forum.
(Shared blog post with www.DNNangel.com)
2 comment(s) so far...
Re: Feedback removed from DNN Online Help
lol... Sometimes you're just too helpful, Lorraine ;)
The Online Help is an amazing resource and we are very appreciative of all the work that you contribute to it.
By mrswoop on
Friday, June 27, 2008 9:25 AM
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Re: Feedback removed from DNN Online Help
Ugh! It is a shame how some things that are truly great and helpful are completely ruined by the few. [Lorraine replies: I will come up with another solution shortly, maybe a link to a new page with a bigger and more precise instructions on the type of feedback requested. Stay tuned!]
By hismightiness on
Friday, July 04, 2008 10:21 AM
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