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2/22/2012 6:36 AM
 

Hello, I would like to report a problem that I see when in text form, I try to insert an image. This is the error message:

A critical error has occurred.
C:\Inetpub\vhosts\xxxxxxxxxxx.it\httpdocs\htm\Providers\HtmlEditorProviders\Fck\FCKTemplates\imageBrowser\Default\

Version in use: 05.01.04

does anyone know how to fix this problem?

Thank you

walter

 
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2/22/2012 8:05 AM
 

Walter,

As this issue does not affect the DotNetNuke Gallery module but rather the core Html module and in particular the FCK editor provider I'm moving your post out of the Gallery forum so that it will have a better chance of being answered.

When logged in as host user, please check the Admin-->Event Viewer for a related error that would give more information (in particular the stack trace) and post any detail you find to this thread.

Had you recently upgraded to 5.01.04 from an earlier version? Is it possible for you to upgrade 5.01.04 (through several intermediate version steps) to at least 5.06.07 and in so doing upgrade the Html module and switch to one of the Telerik RAD based editor providers ?


Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project
Extensions Forge Projects - UserExport, ContentDeJour, ePrayer and ImageEditorControl
 
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2/22/2012 10:14 AM
 
William, 

thanks for your reply and for your help. 

 
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2/22/2012 10:29 AM
 
Thank you William.

Thi is the Page Load Exception host :


AssemblyVersion: 5.1.4
PortalID: 0
PortalName: xxxxx Assicurazioni
UserID: 1
UserName: host
ActiveTabID: 61
ActiveTabName: webmaster-page
RawURL: /htm/Providers/HtmlEditorProviders/Fck/fckimagegallery.aspx?FCKTheme=Default&Type=Image&tabid=61&RootFolder=/Portals/0/&CurrentFolder=/
AbsoluteURL: /htm/Providers/HtmlEditorProviders/Fck/fckimagegallery.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 27bcb626-48f9-4030-b8f1-d1518e98a31c
InnerException: C:\Inetpub\vhosts\xxxxxxxxxxx.it\httpdocs\htm\Providers\HtmlEditorProviders\Fck\FCKTemplates\imageBrowser\Default\
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Drawing.Image.FromFile
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: C:\Inetpub\vhosts\xxxxxxxxxxx.it\httpdocs\htm\Providers\HtmlEditorProviders\Fck\FCKTemplates\imageBrowser\Default\ ---> System.IO.FileNotFoundException: C:\Inetpub\vhosts\xxxxxxxxxxx.it\httpdocs\htm\Providers\HtmlEditorProviders\Fck\FCKTemplates\imageBrowser\Default\ in System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement) in System.Drawing.Image.FromFile(String filename) in DotNetNuke.HtmlEditor.FckHtmlEditorProvider.FCKNormalFolderObject..ctor(FCKGalleryBase pParent, String pDisplayName) in DotNetNuke.HtmlEditor.FckHtmlEditorProvider.fckimagegallery.LoadFoldersData() in DotNetNuke.HtmlEditor.FckHtmlEditorProvider.fckimagegallery.LoadData() in DotNetNuke.HtmlEditor.FckHtmlEditorProvider.fckimagegallery.Page_Load(Object sender, EventArgs e) in System.EventHandler.Invoke(Object sender, EventArgs e) in System.Web.UI.Control.OnLoad(EventArgs e) in System.Web.UI.Control.LoadRecursive() in System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- Fine dell'analisi dello stack dell'eccezione interna ---
Source:
Server Name: WIN16061
 
New Post
2/22/2012 6:42 PM
 

It appears that the Fck provider is not finding an image file located on the following folder:

Providers/HtmlEditorProviders/Fck/FCKTemplates/ImageBrowser/Default

The provider's package FckHtmlEditorProvider_02.00.04_Install.zip which would have been included in the DNN 5.01.04 install package shows that there should be the following four image files in located in that folder:

checked.gif
delete.gif
Folder.jpg
Up.jpg

Please check that this folder exists and that those four image files are found within your particular installation.


Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project
Extensions Forge Projects - UserExport, ContentDeJour, ePrayer and ImageEditorControl
 
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