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6/12/2012 2:32 PM
 
User is offline mcleod.travis

Joined: 10/30/2008
Posts: 4

I'm having issues uploading a ZIP file through the file manager. I can upload the zip file just fine, but when I check the box that says 'Decompress ZIP files?', I get an error message that says "An Error Has Occurred When Attempting To Save The File [whatever].zip. Please Contact Your Hosting Provider To Ensure The Appropriate Security Settings Have Been Enabled On The Server."

 I'm currently trying to troubleshoot this issue on DNN version 06.01.05 on a Windows Server 2003 R2 machine, but I am also having the same issue on an older version of DNN on a different machine. Any help would be appreciated.
 
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6/13/2012 11:55 AM
 
User is offline cathal connolly


cathal connolly's Avatar

cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 7377
have you tried to unzip the package outside the website i.e. via winzip? Sometimes these packages can get corrupted, or are password signed (which the website cannot handle) - in other rare cases they simply fail as there is a bug in the utility used by dotnetnuke to unzip (this is very, very rare but i did see this occur on 1 zip package about 5 years ago - when they changed the contents of the folder and rezipped it it began to work - which makes little sense)
 
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