The Phone Book Rules !!

The intranet phone book should be upgraded with added functionality every three months. You should have an active beta testing program of second and third generation phone books.

Examples of killer second generation features are:

A "smart" entry form, that allows combination search, partial word search, and sounds like search on such data fields as: name, cost center name, location and title. For example, your phone book should handle this: "I met someone named Felicity on the 5th floor, not sure of the spelling of her name".

"Associated" data should be served up to your user without even asking. For example, keyword search on last name of an employee results in employee record displayed with added bonus of a link that says "Click here to view everyone in this department".

Users can update information and add additional fields to the data. Your phone book is powerful enough to allow the employee to add pager numbers, a short bio, and instructions on back-up people in their department to contact for support.

 

Understood.  It is a shame.  But I guess you can't keep everyone happy.  For the record, this is suprising to me, it seems to be generally accepted that the searchable phone book, contact directory, whatever you choose to call it was, is, and will surely continue to be a "killer app" for intranet portals.  Sorry to flog the deceased carcass...

Thank you for the information...it helps in the decision making process.  It seems like yourself and the guy called Mitch Sellers are very responsive to the community.  One day when I have my DNN "legs" under me--I hope to pay your competency and kindness forward.