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4/18/2012 7:42 PM
 
User is offline Rick Roberts


Joined: 4/16/2012
Posts: 44

I had previously posted issues with DNN 5.5.1 after upgrading from 5.4.2. It was suggested that I upgrade to 5.6.7. After my most recent upgrade it appears that I am going further backwards.

The initial problem was a sluggish website with 5.4.2, Then upgrading to 5.5.1 and now have 5.6.7

The problems are as follows:

Several attempts to login/logout, several attempts uploading content to website(s),unable to delete Portals, once content uploaded it shows on backside, but not on front side, website slow to load. Also, Event Viewer is no where to be found

Hardware is not being used at all (MEM/CPU) 

All was well with this site through last Sat night, Sunday morning all sites were SLOW SLOW SLOW


Any suggestions of where to go next would be GREATLY appreciated!

Thanks!
 
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4/19/2012 6:23 AM
 
User is offline Gilles Le Pigocher


Gilles Le Pigocher's Avatar

Joined: 10/11/2003
Posts: 1919

Hi,

Please read my blog post, it could be related to the size of your db log file.

Gilles

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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4/19/2012 7:07 AM
 
User is offline Rick Roberts


Joined: 4/16/2012
Posts: 44

Thanks! Will take a look at this today. Will update you on what we find.

Thanks again
 
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4/19/2012 3:37 PM
 
User is offline Rick Roberts


Joined: 4/16/2012
Posts: 44

Appears things are a bit better, but still faced with having two issues.

When I attempt to delete a Portal I receive this error message:

Error: Portals is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. The statement has been terminated. ---> System.Data.SqlClient.SqlException: Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. The statement has been terminated. at System.Data.SqlClient.SqlConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection. (SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.DeletePortalInfo(Int32 PortalId) at DotNetNuke.Entities.Portals.PortalController.DeletePortalInfo(Int32 PortalId) at DotNetNuke.Entities.Portals.PortalController.DeletePortal(PortalInfo portal, String serverPath) at DotNetNuke.Modules.Admin.Portals.Portals.grdPortals_DeleteCommand(Object source, DataGridCommandEventArgs e) --- End of inner exception stack trace  

Next issue. When I attempt to update any DNN module I get this error message. I have attempted one update at a time with same results

Upload Results

If you have reached this page it is because the installer needs to gather some more information, before proceeding.
Error reading the zip package - see below

StartJob Reading Installation Manifest file
Info Reading Package Manifest - Module - DNN_Media
Failure Install aborted - The module being installed is not compatible with your host application version ( an upgrade is required )


Suggestions?
 
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4/20/2012 11:31 AM
 
User is offline Gilles Le Pigocher


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Joined: 10/11/2003
Posts: 1919

Hi,

I have never seen your first error, it's strange. May be something is corrupted in a stored procedure?

The second error tell you than you have to upgrade your instance to use this version of the module. Verify with your vendor the DNN version required for this version of the module.

Gilles

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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